Analytics.

Lookout Analytics puts your account data to work and unlocks data-driven care for your whole organisation.

See better care.
Deliver better care.

Harness the power of information already captured in your Lookout instance for meaningful company-wide insights.

Turn data into information, and information into insight - all in one place with 8 essential dashboards. Intuitive, visual dashboards make it easy to digest, spot trends, collaborate and take action to save your organisation time, deliver better care and increase revenue.

Rostering view, showing filling vacant visits, shifts and travel.

Increased transparency

Proactively manage risks, maintain compliance, and enhance service quality across your organisation.

Incident management overview: A detailed look into raised incidents, their current status, and the trends in their severity, category and time to close.

Helper verification renewals: Track Helper verification renewals, status trends, and pending renewals.

Observation overview: View observation trends and pending investigations.

Increased transparency
Enhanced decision making

Enhanced decision making

Stay ahead with near real-time insights that help you optimise service delivery and maximise impact.

Budgets: Get an aggregated view of approved and unapproved budgets, internal utilisation, and predicted vs. actual usage.

Member service delivery: Monitor service hours across clients with detailed insights by funding scheme, service, and community.

Cancellation metrics: Understand Member and Helper cancellation trends.

Comprehensive usage insights

Gain a detailed understanding of how Lookout is being utilised across your Members and Helpers with key metrics.

Helper overview: Get a comprehensive view of your support workforce, including active Helpers, visit activity, and new sign-ups.

Member overview: Gain a detailed breakdown of your client base, from current memberships to onboarding trends.

Comprehensive usage insights
Custom analytics dashboards

Custom dashboards

Lookout analytics empowers you to build the views that matter most.

Use our intuitive tools to configure your own dashboards or engage a Lookout specialist to help design and optimise a solution that works for you. Unlock deeper insights, enhance decision-making, and put your data to work—your way.

How it works

Get essential metrics at a glance, just a step away. Lookout’s Analytics and insights can be available to team members on every level in your account. Analytics can be found in the left side navigation, just under ‘Reports’.
Starter

$2-5

per user/per month
Essential insights for your whole team, without the need for customisation or data modifications.
Recommended
Read-only

$11

per user/per month
Give your team access to essential and custom dashboards without editing access.
Recommended
Super user

$250

per user/per month
Full access to essential & custom dashboards, plus editing and download capabilities.
Recommended

Frequently asked questions
How can we help you?

How do I get Vision Rostering?
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