the future of home care is here

More time for what matters

The intelligent and connected home care platform, built by care, for care.

CARE MANAgement

Identify risks, monitor progress, and empower proactive care.

AI-powered risk detection alerts you to potential client risks in real time. Smart care plans, connected assessments and client health timelines optimise care delivery. Designed to Australian aged care standards, always.

Lookout Assist

Thoughtful and safe deployment of AI to uplift care quality.

Lookout Assist frees your team to focus on high-value work while AI agents handle repeatable chores. Support thoughtful, safe automation with human oversight across your most important workflows. With ROI reporting and complete audit trails built in, every AI agent is accountable for impact.

rostering

Create cost effective, more profitable rosters at the point of scheduling.

Say goodbye to reactive scheduling and hello to proactive workforce planning, improving utilisation, compliance and margins.

Finance

Gain the clarity and control you need. A solution your finance team will love.

Efficiently plan, manage and optimise client funding with service planning, budgets, live tracking, claiming and statements. Ensure no revenue opportunities are lost, and services are delivered effectively.

Reporting

Securely access your business data, when and where you need it.

Make sense of your business data to drive performance and efficiency with Lookout's suite of data and business intelligence solutions. Always know, don't guess what your care business needs to save time, deliver better care and increase revenue.

THIS IS WHAT MAKES US THE BEST

Proven track record.
Don’t just take our word for it.

4 million+
Hours of care we’ve powered
75,000+
Visits monitored every month
NPS 60+
User satisfaction score.
THE NEXT HORIZON

Four powerful, interconnected capabilities. Each pillar is transformative but together, they create a unified platform for modern care delivery.

LOOKOUT ASSIST

Thoughtful and safe deployment of AI to uplift care quality.

Lookout Assist frees your team to focus on high-value tasks while agents handle repeatable chores. And just like your people, your AI agents can be measured and are accountable for impact.

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INTEGRATIONS

Plays nice with others.

Unify all of your business operations – Lookout integrates with over 600+ apps, so you can connect all your favourite tools together. Unleash scalability across your business to go from complex manual processes to streamlined and synchronised workflows.

I have never used a system that's so user friendly. I've just been incredibly impressed. I've not seen anything this smart.
Renae Armstrong
CEO and Owner of Affinity Senior Care
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CUSTOMER STORIES

Trusted by the people powering home care.

It is really nice to see efficiency improvements, no more waiting for endless data to load slowly.

Just get a really quick insight pretty much instantaneously as to where the overall business is at from a quality perspective, but also from the perspective of running a business.

[As a care provider], you've got to actually make sure that that client information is secure. And I do love the multi-factor authorisation of Lookout…that it's all nice and secure.

Accuracy is hard to achieve in claim submissions, client statements and reconciling. Also there is a lot of complexity in managing the finances of the clients and also tracking the different funding buckets. But Lookout helps us do it all!

Love the product - works well and delivers on what we need, a good rostering system.

I use it 8 hours a day, 5 days a week and love the convenience and efficiency. The various functions all play a part in making our working day easier, more efficient and keeping everyone aware of what is going on with a member.

Being able to log on to Lookout on my phone is very helpful. It can be quick, a quick change of a shift or something. I can jump on my phone and I can do it. I don't have to open up my laptop or be in the office to do it.

The systems in place are great. The communication has been great and I love the app. Everything so far has been great and the services are going well.

I have never used a system that's so user friendly. I genuinely am surprised that for the price we pay, that we get the amount of features that we actually get. I've just been incredibly impressed. I've not seen anything this smart.

It is really nice to see efficiency improvements, no more waiting for endless data to load slowly.

Just get a really quick insight pretty much instantaneously as to where the overall business is at from a quality perspective, but also from the perspective of running a business.

[As a care provider], you've got to actually make sure that that client information is secure. And I do love the multi-factor authorisation of Lookout…that it's all nice and secure.

Accuracy is hard to achieve in claim submissions, client statements and reconciling. Also there is a lot of complexity in managing the finances of the clients and also tracking the different funding buckets. But Lookout helps us do it all!

Love the product - works well and delivers on what we need, a good rostering system.

I use it 8 hours a day, 5 days a week and love the convenience and efficiency. The various functions all play a part in making our working day easier, more efficient and keeping everyone aware of what is going on with a member.

Being able to log on to Lookout on my phone is very helpful. It can be quick, a quick change of a shift or something. I can jump on my phone and I can do it. I don't have to open up my laptop or be in the office to do it.

The systems in place are great. The communication has been great and I love the app. Everything so far has been great and the services are going well.

I have never used a system that's so user friendly. I genuinely am surprised that for the price we pay, that we get the amount of features that we actually get. I've just been incredibly impressed. I've not seen anything this smart.

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