Switch to Lookout before time runs out!

The trusted next-generation solution for businesses using Telstra Health’s Community Connect, ComCare, TCM and Home Care Manager.

Get started today!

Switch with speed

Get operating on Lookout

World-class onboarding to get up and running with Australia’s most user-friendly, cost-effective and feature-rich care management platform in less than 3 months! 

Switch with confidence

Price lock guarantee

Locked pricing for up to 2 years for existing Telstra Health customers through platform innovations, feature additions and enhancements to meet the needs of Support at Home.

If you are looking for a trusted alternative, look no further than Lookout!

As you may be aware, Telstra Health will cease investment, development, and support for its suite of home and community care management software product lines.

Make the switch to the only digital care management platform built by care, for care.

2 million+

Hours of care powered by Lookout


Active users on Lookout

NPS 60+

User satisfaction score


Visits monitored every month

User-friendly, feature-rich and cost-effective.

With Lookout, have all the features and functionality you’ve come to rely upon with Telstra Health…and so much more!

Trusted by forward-thinking home and community care operators nation wide.

Care management

Scheduling and rostering

Remote care monitoring


Reporting & quality

Business support

Claims & statements

Request a demo of Lookout today!

Care management

Scheduling and rostering

Remote care monitoring


Reporting & quality

Business support

Claims & statements

Next-gen software to operate with confidence now and into the future.

Truly end-to-end technology that empowers your entire care team to generate efficiencies at every step from client intake all the way through to claims and payments.

“Lookout has enabled us to ensure that we can offer a really high-quality service to our customers whilst our administration overheads are at the very low end.”

Russell Mason, General Manager of Coastal Home Care and Hazel Home Care

“I have never used a system that's so user-friendly. I genuinely am surprised that for the price we pay per month, we get the amount of features that we actually get! I've just been incredibly impressed. I've not seen anything this smart.”

Renae Armstrong, CEO and Owner of Affinity Senior Care

“Lookout identifies risk quicker, which is ultimately safer for the clients.”

Jacqui Edwards, Care Manager, Coastal Home Care

“I’ve worked in the care and disability sector for well over 10 years. Lookout meets the unique needs of both of these sectors and it ensures the highest level and best practice care is provided for our customers.”

Bruce J, Lookout user

Experience the Lookout difference!

Empower your care team to be world-class operators

With intuitive, easy-to-use functionality that helps deliver the right information to the right person at the right time. Connecting clients, suppliers, and operators has never been easier! Empower your team to improve performance, efficiency and retention of talent.

No need to use other tools. Everything is included!

Everyone can do everything in Lookout! Remote care monitoring, claims and statements, reporting, compliance tracking, scheduling, rostering, team collaboration, client communication and so much more. A true end-to-end solution and one-stop-shop for your entire care team.

Not just software, a true industry partner

Lookout was originally developed, and continues to be developed, to empower the operations of one of Australia's fastest growing home care businesses and can therefore connect the dots and create solutions in a way that no one else can! Experience software that is built by care, for care.

We've got your back!

Lookout is a member of the Australian Government’s official Digital Transformation Sector Partners group providing advice for the design and delivery of the digital transformation agenda.

As Lookout has been built to operate one of Australia’s largest home care organisations, the team behind Lookout is firmly connected to the trial and tribulations of operating a home care business, responds fast to industry changes, and has solutions that work. Learn about our built-by-care, for-care difference here

You can trust Lookout to help you navigate and meet the requirements of the new Support At Home program for July 2024.

Make the switch to the only digital care management platform built by care, for care.

But don't take our word for it... Hear what other providers have to say!

Make the switch before time runs out!

Request a demo of Lookout today.