Why care organisation will love Lookouts’ Home Care Package Claims & Finance solution.
Since the government launched new Improve Payment Arrangements (IPA), care providers Australia-wide have been left with confusion as to how to meet these requirements, ensure they get paid, and how to handle client statements.
The team at the Lookout Way has worked closely with Services Australia to build a simplified, end-to-end solution that is easy to use and transparent.
Lookout has inbuilt claim submission functionality to help you:
- Get paid on time in the first week of the month.
- Ensure claims are Service Australia & Home Care Package Improved Payment Arrangements Compliant.
- Make your claim in under an hour.
- Minimise impact to your clients with clear statements and in app reporting.
- Minimise impact on your finance team with automatic calculations and variance reporting.
Lookout makes it simple again for operators to support clients under the Home Care Package program. The Lookout Way team has worked hard to understand and simplify the operational impact of the Improved Payment Arrangements. Lookout’s solution allows your finance team to generate their Service Australia claims in under an hour, ensuring your organisation and clients receive their funds at the earliest possible time. Minimise impact to your clients with clear estimates, statements and in app reporting while your claim is processed.
Using Lookout, a provider is able to obtain all of the information they need to submit the month's claim with just a few button clicks. This information is available to them, fully formatted to work with Services Australia's system from the 1st of the month following the claim period.
Once a claim is generated, Lookout will project like for like calculations that accurately estimate (a) the payment by Services Australia and (b) the flow-on effect of that payment to clients. This allows operators the flexibility and transparency to build and deliver client statements and in-app reporting based on claim estimates for uninterrupted reporting.
Once you have received payment summary and funds from Service Australia, Lookout generates your finance team a report on all estimates that can be reviewed and adjusted for accurate review into the following month.